our Guarantee
Ophelia has a 30 day satisfaction guarantee policy. If you are not happy with your purchase, simply request a return authorization number by emailing Ophelia and returning it within 30 days from date of purchase for a full refund or exchange. The refund or exchange does not include the shipping costs.
Please be sure to return your purchase in its original condition. For hygiene reasons hair accessories and earrings cannot be returned.
Ophelia products have a 1 year warranty on all items. Items that have been modified or changed by you or a third party jeweller are not covered by this warranty.
Please be sure to return your purchase in its original condition. For hygiene reasons hair accessories and earrings cannot be returned.
Ophelia products have a 1 year warranty on all items. Items that have been modified or changed by you or a third party jeweller are not covered by this warranty.
