Privacy
Yes. Ophelia is committed to meeting its obligations under the National Privacy Principles in Australian privacy law.
To give you better service, we may ask for details such as your name, address, phone number or email address. Where it is reasonable and practical, we collect them from you directly.
If you choose not to give a detail we ask for, we may not be able to give you the service that depends on it, particularly where the law requires that detail.
We do not collect sensitive information about you.
We use your personal information to serve you, for example your name and contact details to deliver your order. We do not use it for any other purpose than the one you gave it for.
We may also use it to tell you about products and services we think interest you. If you do not want this, contact us and tell us.
We may share your information with our retailers and service providers where this helps us serve you. We do not give or sell your personal information to other organisations.
We protect your personal information from unauthorised access, loss, misuse, disclosure or change. We keep it mainly in secure electronic databases, and only authorised staff can access it.
When we no longer need your information for the purpose we collected it for, we destroy it or permanently remove what identifies you.
To discuss our privacy policy, email us at info@ophelia.com.au.